Text of Recommendation | Develop a standardized statement for Social Security Administration employees to confirm the beneficiary or representative payee’s intent to enroll into the Direct Express Debit Card program and explain Comerica Bank is the financial institution that will mail the debit card and provide instructions on activating the card. The standardized statement could also include such information as the Direct Express® customer service telephone number. |
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Recommendation Number | 1 |
Recommendation Status | Open |
Significant Recommendation | Yes |
Recommendation Questioned Costs | $0 |
Recommendation Funds for Better Use | $0 |
Additional Information | Agree |
Submitting OIG | |
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Linked Report |