Evaluation of the EEOC’s Data Analytics Activities

This analytics evaluation of the Equal Opportunity Employment Commission (EEOC) was conducted by Elder Research on behalf of the EEOC Office of Inspector General (EEOC OIG). 1) Assess the strengths and weaknesses of the EEOC’s data analytics culture, strategy, tactics, and capabilities (people, processes, technologies, financial resources, etc.). 2) Assess EEOC’s strategies for ensuring the validity and accuracy of critical databases. 3) Identify improvements, opportunities, and best practices regarding EEOC’s data analysis and predictive analytics activities. EEOC should be encouraged by the opportunity that lies ahead: effective implementation of the recommendations contained within this report hold the potential to unlock substantial value and significantly improve the EEOC’s ability to accomplish its core mission. This report aims to provide a practical roadmap for the agency to progressively move towards a well-functioning analytics program that empowers individuals to more efficiently and effectively accomplish tasks and make decisions.