Lack of Planning Hinders Effective Oversight and Management of ICE's Expanding 287(g) Program

We determined that U.S. Immigration and Customs Enforcement (ICE) did not analyze program needs to determine how many additional 287(g) program managers should be hired and was not able to hire enough to keep up with the quick expansion. In addition, a lack of information technology (IT) support staff and a lengthy installation process have hampered prompt delivery and installation of IT equipment that law enforcement agencies in the 287(g) program need to carry out their immigration enforcement-related duties. Finally, ICE may not be training law enforcement officers efficiently and is not monitoring the officers to ensure they complete required training. We recommended that ICE address issues with 287(g) program staffing, improve the timeliness of IT equipment delivery to law enforcement agencies, and assess program participant training. We made four recommendations that will help improve program management and oversight. ICE concurred with three of four recommendations.