Review of USPS Sorting and Delivery Centers in FY23 Q1 and Q2

Submitting OIG:

Report Description:

The objective of this audit was to assess the effectiveness of communications with stakeholders and identify successes, opportunities, and lessons learned during the launch of the new S&DCs. Specifically, we focused on the first six S&DCs opened in November 2022 and February 2023. We also reviewed the first Parcel Distribution Center opened in November 2022.

Date Issued:

Tuesday, September 12, 2023

Agency Reviewed / Investigated:

U.S. Postal Service

Submitting OIG-Specific Report Number:

23-062-R23

Location(s):

Agency-Wide

Type of Report:

Audit

Questioned Costs:

Funds for Better Use:

Number of Recommendations:

Report updated under NDAA 5274:

View Document:

Attachment	Size
23-062-R23.pdf	4.02 MB

Related Open Recommendations

Recommendation Number	Recommendation Status	Significant Recommendation
2	Open	Yes
Develop a plan to ensure restroom, breakroom and locker room construction projects are completed prior to opening Sorting and Delivery Centers, or that there are acceptable alternatives, given the number of employees impacted, and that the alternatives meet all health and safety requirements.
3	Open	Yes
Evaluate whether construction projects related to the seven facilities were completed and develop a plan to address all outstanding construction and safety issues.
4	Open	Yes
Identify the cause of late Post Office Box up-times and take necessary action to ensure up-times are met. Additionally, develop a plan to mitigate issues with Post Office Box up-times prior to opening future S&DCs.

Recommendation Number

Recommendation Status

Significant Recommendation

Additional Details

Open

Yes

Develop a plan to ensure restroom, breakroom and locker room construction projects are completed prior to opening Sorting and Delivery Centers, or that there are acceptable alternatives, given the number of employees impacted, and that the alternatives meet all health and safety requirements.

Open

Yes

Evaluate whether construction projects related to the seven facilities were completed and develop a plan to address all outstanding construction and safety issues.

Open

Yes