Fiscal Year 2024 Peak Mailing Season Preparedness

Each year, increased package volume and operational changes during the peak mailing season (peak season) — Thanksgiving through New Year’s Eve — significantly strain the Postal Service’s processing and distribution networks. To help handle this increase, the Postal Service creates peak season initiatives. These preparedness initiatives are meant to help the Postal Service have the right amount of personnel, resources, and package capacity throughout its processing, transportation, and delivery networks. We evaluated the Postal Service’s preparedness for the FY 2024 peak season. We also conducted fieldwork at high performing processing and distribution centers and associated offices to assess best practices and lessons learned.