Stay Informed
of New Reports
Twitter
Where To Report Waste
Fraud, Abuse, Or Retaliation
Where To Report Waste Fraud, Abuse, Or Retaliation

Efficiency of Operations at the New Orleans Processing and Distribution Center, New Orleans, LA

Submitting OIG: 
U.S. Postal Service OIG
Report Description: 
Our objective was to evaluate the efficiency of operations at the New Orleans P&DC. To accomplish our objective, we focused on four audit areas: mail clearance times; delayed mail; late, canceled, and extra outbound trips; and load scans. We reviewed Surface Visibility Web data for late, canceled, and extra trips, as well as load scans for the period from May 1, 2022, to April 30, 2023. Further, we identified mail clearance time goals for the New Orleans P&DC and compared them with operations shown in the Run Plan Generator report. During our site visit from June 12 to 15, 2023, we interviewed P&DC management and observed mail processing and dock operations.
Date Issued: 
Thursday, August 17, 2023
Agency Reviewed / Investigated: 
U.S. Postal Service
Submitting OIG-Specific Report Number: 
23-112-R23
Location(s): 
Agency-Wide
Type of Report: 
Audit
Questioned Costs: 
$0
Funds for Better Use: 
$0
Number of Recommendations: 
6
Report updated under NDAA 5274: 
No
View Document: 
AttachmentSize
PDF icon 23-112-R23.pdf2.85 MB

Related Open Recommendations

Recommendation Number Recommendation Status Significant Recommendation Additional Details
1 Open Yes
Document Priority Mail Express delays in the Mail Arrival Quality/Plant Arrival Quality system and coordinate with the Louisiana District Manager to resolve the Priority Mail Express issues.
5 Open Yes
Coordinate to develop and implement a plan to verify load scanning at the New Orleans Processing and Distribution Center is consistently completed in accordance with policy.
Displaying 2 of 2 Recommendations