The Internal Revenue Service Has Experienced Challenges in Transitioning to Electronic Records

Submitting OIG:

Date Issued:

Wednesday, September 6, 2023

Agency Reviewed / Investigated:

Submitting OIG-Specific Report Number:

2023-10-050

Location(s):

Agency-Wide

Type of Report:

Audit

Questioned Costs:

Funds for Better Use:

Number of Recommendations:

Report updated under NDAA 5274:

View Document:

Attachment	Size
202310050fr.pdf	2.43 MB

Related Open Recommendations

Recommendation Number	Recommendation Status	Significant Recommendation
1	Open	No
Create a single Service-wide comprehensive digitalization strategy that identifies priorities, objectives, interim target dates, milestones, etc. The strategy should identify the IRS business units responsible for the applicable actions and should be updated annually.
2	Open	No
Develop processes to require management to track digitalization efforts and compare results against the plans, goals, objectives, milestone dates, etc., and analyze any significant deviations to identify needed strategic changes.