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Where To Report Waste
Fraud, Abuse, Or Retaliation
Where To Report Waste Fraud, Abuse, Or Retaliation

The Social Security Administration’s Processing of Misuse Allegations of Individual Representative Payees

Submitting OIG: 
Social Security Administration OIG
Report Description: 
The objective was to determine whether the Social Security Administration (SSA) complied with its policies and procedures for allegations of misuse by individual representative payees (payee) who served 14 or fewer beneficiaries. Specifically, we examined SSA’s negligence determinations and whether it reimbursed beneficiaries and obtained restitution of misused funds from payees.
Date Issued: 
Monday, June 14, 2021
Agency Reviewed / Investigated: 
Social Security Administration
Submitting OIG-Specific Report Number: 
A-13-18-50712
Location(s): 
Agency-Wide
Type of Report: 
Audit
Questioned Costs: 
$2,037,564
Funds for Better Use: 
$238,060
Number of Recommendations: 
8
View Document: 
AttachmentSize
PDF icon 13-18-50712.pdf698.27 KB

Related Open Recommendations

Recommendation Number Recommendation Status Significant Recommendation Additional Details
4 Open No
Complete the planned update of the debt collection system to allow recovery of overpayments for non-entitled debtors.
6 Open No
Take corrective action for the remaining 1,208 beneficiaries we identified in Sample Frame 1 to (a) determine whether it used all its available collection tools to obtain restitution and (b) reimburse beneficiaries, as applicable, when it collected restitution from payees.
Displaying 2 of 2 Recommendations