Text of Recommendation | Work with relevant stakeholders to determine whether to continue using the feedback loop and, if so, how to increase its effectiveness, including a) determining which categories of cases to prioritize or remove, b) better ensuring cases are sent to the correct staff, and c) minimizing redundancy with other sources to the extent practical. |
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Recommendation Number | 5 |
Recommendation Status | Open |
Significant Recommendation | Yes |
Submitting OIG | |
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Linked Report |