| Text of Recommendation | Continually monitor available ACS and ACS Support metrics to evaluate potential risks with ACS collection representatives and ACS Support tax examiners who telework and develop strategies to mitigate those risks, such as any adverse impact to its LOS, the security of taxpayer information, productivity, and taxpayer customer service. |
|---|---|
| Recommendation Number | 4 |
| Recommendation Status | Open |
| Significant Recommendation | No |
| Recommendation Questioned Costs | $0 |
| Recommendation Funds for Better Use | $0 |
| Submitting OIG | |
|---|---|
| Linked Report |