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Recommendation Details
Text of Recommendation
The Phoenix VA Health Care System Director evaluates the process for the communication of abnormal test results to patients and ensures that ordering providers or designees provide timely notification to patients in a manner that informs patients of the results in accordance with Veterans Health Administration policy, and monitors compliance.
Recommendation Number
05
Recommendation Status
Open
Significant Recommendation
No
Associated Report Details
Submitting OIG
Department of Veterans Affairs OIG
Linked Report
Deficiencies in Quality Management Processes and Delays in the Communication of Test Results and Follow-Up Care at the Phoenix VA Health Care System in Arizona