Text of Recommendation | We recommend that CBP’s Cargo and Conveyance Security update the International Mail Operations and Enforcement Handbook, dated August 2001. At a minimum, updates should include: a. clearly defined roles and responsibilities for monitoring performance across International Mail Facilities; and b. key performance metrics and targeting goals to assess the effectiveness of mail operations. |
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Recommendation Number | 3 |
Recommendation Status | Open |
Significant Recommendation | No |
Submitting OIG | |
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Linked Report |