Text of Recommendation | Comply with the PBNDS 2011 staff-detainee communication standard by: a. responding to detainee requests within the required timeframes; b. ensuring detainees have frequent opportunities for informal contact with ICE ERO field office staff, including by requiring ICE ERO to post and adhere to a visitation schedule; c. ensuring responses to detainees are in a language they can understand; d. establishing a request tracking system for paper requests to ensure timely responses, with a complete request log; and e. maintaining copies of each completed detainee request in detainees’ detention files. |
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Recommendation Number | 5 |
Recommendation Status | Closed |
Significant Recommendation | No |
Submitting OIG | |
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Linked Report |