Text of Recommendation | We recommend that Retirement Services revise their policies and procedures to include realistic monthly installment timeframes for the collection of overpayments. The policies and procedures should also include guidance for when exceptions are warranted for lengthy installment agreements and how those exceptions should be supported and documented. |
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Recommendation Number | 1 |
Recommendation Status | Open |
Significant Recommendation | No |
Recommendation Questioned Costs | $0 |
Recommendation Funds for Better Use | $0 |
Submitting OIG | |
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Linked Report |