| Text of Recommendation | We recommend that Amerigroup Iowa, Inc., coordinate with the State agency to improve its prior authorization and appeal processes to ensure that members receive correct information regarding prior authorizations, the appeal process, and State fair hearing rights, procedures, and timeframes. |
|---|---|
| Recommendation Number | 23-A-07-116.01 |
| Recommendation Status | Closed |
| Significant Recommendation | No |
| Recommendation Questioned Costs | $0 |
| Recommendation Funds for Better Use | $0 |
| Submitting OIG | |
|---|---|
| Linked Report |