| Text of Recommendation | Rec. A.2.b: The DoD OIG recommended that the Commander of U.S. Transportation Command update the Defense Transportation Regulations to contact the DoD members if they do not complete Customer Satisfaction Surveys within 1 month after receiving the shipments, to increase the survey completion percentage and develop a more accurate Best Value Score. |
|---|---|
| Recommendation Number | D-2020-0046-D000AT-0001-0002.A2b |
| Recommendation Status | Open |
| Significant Recommendation | No |
| Recommendation Questioned Costs | $0 |
| Recommendation Funds for Better Use | $0 |
| Submitting OIG | |
|---|---|
| Linked Report |